Privacy Policy

Overview

Support HVACR Trade Inc. ("we," "us," or "our") is a Texas-based 501(c)(3) nonprofit organization dedicated to STEM education, skilled trades awareness, and HVACR workforce development. We operate the website supporthvacrtrade.com and related pages.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices available to you. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information you voluntarily provide through our website, including when you:

• Join our mailing list or subscribe to program updates
• Submit our contact form or school partnership inquiry form
• Make a donation or sponsorship contribution
• Sign up for program waitlists (such as HVACR training courses)
• Request a school visit or educator partnership

This information may include your name, email address, phone number, school or organization name, and any message details you choose to share.

We do not automatically collect sensitive personal information, and we do not use cookies for tracking or advertising purposes.

How We Use Your Information

We use the information you provide solely to fulfill the purpose for which it was submitted, including to:

• Respond to your inquiries, messages, and contact form submissions
• Send updates about our programs, campaigns, school visits, and events
• Process and acknowledge donations and sponsorships
• Coordinate school partnerships and STEM visit scheduling
• Notify waitlist participants about training program availability
• Improve our outreach, communications, and services

We will never use your information for purposes unrelated to our nonprofit mission without your explicit consent.

How We Protect Your Information

We take reasonable administrative and technical measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

We do not sell, rent, or trade your personal information to any third parties. Your information is used only by Support HVACR Trade Inc. and the trusted service providers we use to operate our programs.

Donation and sponsorship payments are processed securely through trusted third-party providers (such as Zeffy). We do not store your payment card details on our website or in our systems.

Email Communications

If you join our mailing list or subscribe to program updates, you may receive periodic emails from us about our campaigns, school visits, book releases, training programs, and mission-related news.

You can unsubscribe at any time by:

• Clicking the unsubscribe link included in any email we send
• Contacting us directly at oneil@supporthvacrtrade.com

We will promptly honor all unsubscribe requests.

Third-Party Services

Our website uses trusted third-party tools to support our operations. These may include:

• Web3Forms — for processing contact form and mailing list submissions
• Zeffy — for processing tax-deductible donations and sponsorships
• Google Fonts — for website typography (no personal data collected)
• jsDelivr CDN — for delivering website resources (no personal data collected)

These providers collect information only as needed to provide their services and maintain their own privacy practices. We encourage you to review their privacy policies for more information.

Children's Privacy

Support HVACR Trade Inc. serves youth through our school programs and book series. However, our website is intended for use by parents, educators, sponsors, community partners, and adult supporters — not by children directly.

We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental or guardian consent. If you believe a child has submitted personal information to us, please contact us immediately at oneil@supporthvacrtrade.com and we will promptly remove it.

Your Choices & Rights

You have the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we update or correct inaccurate information
• Deletion — Request that we delete your personal information from our records
• Opt-out — Unsubscribe from our mailing list at any time

To exercise any of these rights, contact us at oneil@supporthvacrtrade.com. We will respond to all requests within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Continued use of our website after any updates constitutes your acceptance of the revised policy.